Privacy Policy
Last updated: November 11, 2026
SocialPostAI Pro ("we", "us", "our") provides an AI-powered social media copy generation service (the "Service"). This Privacy Policy explains what information we collect and how we use it.
We only use your information as described in this Policy to operate the Service. We never sell, rent, or trade your personal data for money or any other consideration.
1. Information we collect
- Topics you submit. The text prompts and selected platforms you enter are sent to our AI provider (Alibaba Cloud Bailian) to generate copy. Prompts are processed to fulfill your request and are not used to train public models.
- Payment email. If you purchase a Pro plan, your payment is processed by Creem. We store the email you enter at checkout solely to link and verify your Pro access across devices.
- Usage data. We store anonymous usage counters (e.g., daily generation counts per email, IP, or device) to enforce free-tier and Pro limits and to prevent abuse. These counters are not linked to your identity beyond rate limiting.
2. How we use information
We use submitted topics only to generate your requested copy. We use your payment email only to verify Pro access, send transactional emails (such as your Pro welcome email), and manage your subscription. We do not sell personal data to third parties.
3. AI and third-party processors
Generation requests are processed by Alibaba Cloud Bailian (DashScope) acting as our data-processing subcontractor. Payments are processed by Creem; transactional emails are sent via Resend. Your prompts are transmitted over HTTPS and used solely to produce your copy.
4. Data retention
Payment emails and their Pro status are retained until your subscription lapses and you request deletion, or until the Service is discontinued. Generated copy is not stored on our servers beyond the duration needed to return it to your browser.
5. Your rights
You may request access to, correction of, or deletion of your payment email and associated records at any time by contacting support@socialpostai.app.
6. Children
The Service is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.
7. Changes
We may update this Policy from time to time. Material changes will be reflected by the "Last updated" date above.