Refund Policy

Last updated: November 11, 2026

All payments for SocialPostAI Pro are processed by our payment partner, Creem. This policy describes when refunds may be granted.

1. Subscriptions (monthly / annual)

• Plans: $5.99/month or $49.99/year, billed through Creem.
• You may cancel anytime; cancellation stops future renewals. You keep access until the end of the paid period.
• If you are charged and have not used the Service, you may request a refund within 14 days of the charge.
• Due to the digital nature of the Service, refunds for periods already used are generally not provided unless required by law.

2. How to request a refund

Email support@socialpostai.app with your purchase email and order reference. We will review and respond within 5 business days. Approved refunds are issued to your original payment method via Creem.

3. Chargebacks

Please contact us before opening a chargeback. We will work with you to resolve any billing issue.

4. Contact